Here at Thistle Help, we want to help you get the most out of your purchase. Mobility equipment insurance & extended warranties are an excellent way to ensure that your purchase is protected for years to come.

We take pride in being designated as a representative of Mark Bates Ltd, a reputable family-owned enterprise offering a diverse array of top-tier insurance policies.

With over three decades of industry expertise, Mark Bates Ltd has crafted insurance policies built on reliability and trust. Their commitment to exceptional customer care is at the core of their service, underscored by their remarkable 5-star Trustpilot rating. When you choose their services, you’re assured of being in secure and caring hands.

We strongly endorse safeguarding your equipment with their comprehensive insurance and warranty policies, as it’s a step toward ensuring the long-term protection and well-being of your valuable assets.

Read the Terms and conditions here.


How Does Mobility Equipment Insurance Work?

Mobility equipment insurance works to protect you and your equipment in case of an accident or emergency. For example, mobility scooter insurance with Mark Bates includes essential features such as:

  • 24/7 Breakdown Recovery Service
  • Public Liability
  • Protection against Accidental Damage, Theft & Vandalism
  • Coverage for Fire, Storm, and Flood Damage

This means that if something happens to your mobility scooter, your insurance will cover the cost of repairs or replacements.


How Does An Extended Warranty Work?

An extended warranty offers prolonged coverage for a product beyond its standard warranty period.

It provides protection against mechanical or electrical failure, allowing for repairs or replacements at no extra cost during the extended warranty duration, offering added peace of mind to the product’s owner. Extended warranty plans include:

  • Parts
  • Call out
  • Labour

This means that if you need to call someone to fix your mobility equipment, you will be able to do so as part of your plan. The warranty will cover the cost of call-outs, labour and all parts needed to fix your equipment.


Contact Us To Find Out More

If you are interested in purchasing mobility equipment, we strongly recommend adding a Mark Bates Ltd insurance plan to your purchase. To find out more, please contact a member of our knowledgeable team. We will be happy to answer any questions that you may have.

Get in touch with us today.


Regulatory Statement

Thistle Help Ltd, 15 Portland Ave, Irvine KA12 8NL, is an appointed representative of Mark Bates Limited t/a Premier Care of Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN, which is authorised and regulated by the Financial Conduct Authority. Register number: 308390.

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